Shipping Times & Methods
HatsanUSA, Inc. may tender online orders via FedEx, UPS, or USPS parcel services. HatsanUSA, Inc. will choose the best available method for any given order, unless specified and agreed to between HatsanUSA and the purchaser. Delivery confirmation with signature required options can be requested prior to placing an order, and at the customer’s added expense. HatsanUSA, Inc. cannot be held responsible for packages lost in transit, mis-delivered, or that are stolen from the delivery address. It is the purchaser’s responsibility to provide any necessary special handling instructions that may be required in order to deliver to certain addresses. HatsanUSA, Inc. is not responsible for additional delivery charges that may be incurred as a result of special procedures necessary to deliver a package to a particular address.
Orders will ship within 2 business days unless an item is backordered, a paid service is being performed prior to shipment, or an alternate arrangement has been agreed to by the purchaser.
HatsanUSA may attempt to have the delivery address changed at the customer’s request. A package redirection fee may be charged, based upon the policies of the parcel carrier being used. HatsanUSA is not responsible for packages delivered to an incorrect address unless an error was made within its shipping procedures.